Shipping Policy

At Banna’s Perfume, we are committed to delivering your favorite fragrances safely, quickly, and efficiently across India. This Shipping Policy outlines the terms and conditions related to order processing, shipping timelines, delivery methods, and other important details to ensure a smooth shopping experience.

📦 Order Processing

All orders placed on our website are processed within 1–3 business days. Orders are not processed or dispatched on Sundays or public holidays. During peak seasons such as festive sales or promotional events, processing times may be slightly extended.

Once your order is processed, it is carefully packed using secure packaging materials to ensure that your perfumes reach you in perfect condition.

🚚 Shipping & Delivery Timeline

We offer shipping services across India. Estimated delivery timelines are:

• Metro Cities: 2–4 business days
• Tier 2 & Tier 3 Cities: 3–6 business days
• Remote Areas: 5–8 business days

Delivery times may vary depending on location, courier service, and unforeseen circumstances.

💰 Shipping Charges

• Free shipping may be available on selected offers or minimum order values
• Standard shipping charges (if applicable) are calculated at checkout
• Cash on Delivery (COD) may include an additional fee

📍 Order Tracking

Once your order is shipped, you will receive a tracking link via SMS, WhatsApp, or email. You can track your shipment in real time.

📞 Delivery Attempts

Courier partners will attempt delivery 2–3 times. If the order is not accepted, it may be returned to us.

❗ Delays & Exceptions

While we strive for timely delivery, delays may occur due to:

• Weather conditions
• Courier issues
• High demand periods

We are not responsible for delays caused by third-party logistics providers, but we will assist you in tracking your order.

📦 Damaged or Lost Shipments

If your order arrives damaged or incorrect, please contact us within 48 hours with photos and order details. We will resolve the issue promptly.